AU hotline: 1800 786 608

NZ hotline: 0800 543 054

Identify the 4-digit batch code on the back of the adaptor.

In this example the batch code is 0115. This indicates that the adaptor was manufactured in the 1st week of 2015. 

Impacted units include all batch codes ending: 09, 10, 11, 12, 13, 14 and 15. 

The following batch codes from 2016 are also part of product recall: 0116, 0216 and 0316.

Does your four-digit batch code match any of the codes listed above?

Yes, my batch code does match the codes above
No, my batch code does NOT match the codes above