AU hotline: 1800 786 608
NZ hotline: 0800 543 054
Turn off the power to your property at the main switch - if you need help identifying your main switch, download the “Electricity in the home” guide below. If turning off your power will prevent you accessing this website, please use a mobile device or call us on AU: 1800 786 608 / NZ: 0800 543 054 to ensure you can access this information.
Turn off the power at the power point where your device is plugged in.